Politique de remboursement

Refund Policy

This Refund Policy applies to purchases made from Pharmaris Canada Inc, operating from Canada.

Refund Eligibility Period

We offer a 30-day refund eligibility period, which means you have 30 days from the date you receive your order to contact us regarding any issues that may qualify for a refund.

No Returns Policy (Health Supplements)

Due to the nature of our products, all health supplements sold by Pharmaris Canada Inc are non-returnable. For safety, hygiene, and regulatory reasons, we do not accept physical returns of any supplement products under any circumstances.

When Refunds Are Issued

Although returns are not accepted, we will issue a full refund (without requiring a return) for:

  • Product quality issues
  • Adverse reactions or side effects
  • Items damaged during shipping
  • Incorrect items received

Refund Coverage

If approved, the refund includes the full product price, original shipping costs, applicable taxes, and any duties paid. Refunds are processed to the original payment method.

Fulfillment by Amazon

Some orders may be fulfilled by Amazon. Amazon may assist with the refund process, but Pharmaris Canada Inc remains responsible for ensuring eligible refunds are completed.

Refund Processing Time

Refunds are typically processed within 10 business days. If you have not received your refund after 15 business days, please contact us.

Contact Information

For all refund-related questions, please contact us at:

Email: nutrazul@pharmaris.com